What Our Clients Have to Say
Thank you so much for selling Dad's house in Show Low. It was not without a lot of patience and extra effort on your part, and we appreciate your perserverence and compassion. Happy Holidays to you and we hope 2017 is a prosperous year for you.
C. Patterson & Leamons Family
I am a Colorado Realtor who connected with Pam Wachter to assist a client who was Relocating to the area. Pam is a total professional. Her follow up, communication and experience is top of the line. Pam and her team helped my client find a fantastic home that met all of his specific needs. It was great to hear how happy my client was with his new home and working with The Wachter Team. I am so appreciative I had the chance to work with Pam, I will refer business to her anytime.
Realtor, CRS, Broker Associate
Berkshire Hathaway Preferred Real Estate
It was great working with you and the fact that you found the buyer a home so quickly (as picky as he is) is just amazing! The two of you must have really clicked!
He’s been pretty busy with the new purchase and vacation to Alaska in the middle of it all, that I have not had the time to talk to him about his home buying experience with you; however, I'm sure he's quite pleased, or I would have heard all about it.
I will definitely send any clients I have your way that are interested in property in your area, and I hope you'd do the same for me if anyone is interested in purchasing on the West side!
Thank you so much for your constant communication and for responding so quickly to "our" client's needs! You guys are great!
Tina (Christine) Watson, Realtor®
West USA Realty
New Home Division
Bruce was so patient and not one bit pushy about selling us a home. He showed us only the homes that were in our price range and was very friendly yet businesslike in all of our dealings. We would recommend Bruce to anyone who is looking for a wonderful Realtor.
Bob & Pat Schultz
Pam And Bruce were tremendously supportive throughout the entire process of purchasing our vacation home in Pinetop. We had issues obtaining documents needed for the loan which took weeks and Pam stayed by our side offering support. They went to battle for us when there were issues with negotiations during the sale. We always felt they were knowledgeable and covered all the bases to protect us. Pam returned phone calls and emails within minutes.
I will eagerly give their name to anyone I know looking to buy or sell property in this area.
J. Murphy and S. Karp
Now that things are finally getting done, I want to thank Bruce Wachter, our Realtor from West USA Realty, for all his help. I have never been excited about dealing with Realtors due to my lack of patience. We sold our home in Arkansas at the end of October and were homeless, living in our travel trailer for 3 months in Casa Grande and wanting to buy a home in Show Low.
The first house that we were excited about was a long story and Bruce was wonderful. The home was in the area west of Hwy 60. It was in good shape but needed about $50,000.00 to update it. After Bruce meeting us several times at the home so I could estimate the cost to bring it up to a 2015 home, we made an offer. But the owner, (who I don't believe ever wanted to sell it), said we were “bottom feeders” and wouldn't sell to us even if we offered full price. (We need to send him a Christmas card every year for his turning down our offer!)
We now started looked for a home that would meet our needs. This is the point where Bruce became a godsend. He would find listings, and my wife would find listings online, and we would drive up from Casa Grande numerous times. After about 7 trips we finally found the right one. Bruce was so patient, I was amazed as I don't have that kind of patience. Then, going through the financing part, which we hadn't been thru in many years, Bruce kept me under boil and explained how rules have changed. Even my loan officer was impressed with his steering us through this.
All went well and we moved in. Here again, Bruce had handled so much-- like arranging the termite inspection, structural inspection, internet connection, even getting us laborers to unload four 16ft trailers of things from Arkansas; for pellet stove repair-- and just being like a friend instead of the Realtors I have known who disappear once they have their check. Again, my wife Debbie and I can't say enough good things about Bruce.
Martin and Debbie Minninger
Bruce provided exemplary service during the purchase of a cabin in Heber. With his persistence and knowledge, he simplified the transaction and kept us informed on every step in the process. I was introduced to him by chance, yet know it was very fortunate that he was the one to assist us.
Thank you Bruce!
In this difficult market we were very worried about the sale of our rental home in Show Low. We even considered giving it back to the bank and taking a huge financial loss. During the rental time the home was being managed by another real estate company in Show Low and we were planning on having them list it for sale. But, then we heard about Pam and Bruce from our long time tax accountant and decided to list with Bruce and Pam. We mostly dealt with Bruce, but we always knew Pam was in the background making things work. We owned the house for 13 years and it was always a rental.
There was a lot of work needed to be done to get it ready for sale. Bruce helped me with advice and recommendations for various contractors and vendors to help with the process. Bruce and Pam's knowledge of the real estate market along with their comprehensive market analysis helped us set a realistic price for the house. In the beginning of the listing it was still cool in the valley and we only got a few showings, and no offers. Then it started to warm up in Phoenix and things picked up considerably. We started getting offers and even had a multiple offer situation which eventually fell through. However, very quickly a good solid offer came in and we went into escrow. The sale went smoothly and Bruce kept me sane with all my worry and questions. We listed the property with Bruce and Pam April 18th and closed the sale July 20th.
Thank you Bruce and Pam for making the sale of our property as painless as possible. For anyone looking for a realtor to buy or sell you cannot go wrong with Bruce and Pam at West USA Realty. We highly recommend them.
Walt and Christine Sheaffer
Many thanks to Bruce for helping us find our new home. We looked all over Arizona & finally decided to check out the Show Low area. I contacted Bruce via computer from California & set up an appointment. We got a list of homes that we looked at even some that he thought we would not like, but he still showed them to us. We made two trips & found what we wanted. 30 days later it was ours. Everything went without a hitch.
You get the personal touch that smoothes the way through the whole process. He even sent us a list of all the utilities & phone numbers as we hadn't even considered that. I highly recommend Bruce.
P.S. He came to visit us after we moved in.
Dennis and Patty
We are extremely pleased with the effort Bruce demonstrated in showing us various properties in the White Mountain area. He was very knowledgeable about the area and showed us properties within our budget that were located in areas that had we not utilized his services we would not have known existed. We found a house that suited our needs and were able to execute a very short closing with his assistance.
A very important thing to us is the service a Realtor provides after the negotiations and escrow has been completed and this is where Bruce gave exceptional service and advice in advising us on who to call and where to go for all those things are are required to set up a household. These are things that only someone with knowledge of the area, suppliers and contractors can provide and Bruce was very gracious in offering this information.
All in all very satisfied and would highly recommend.
Tony & Susie Alcaraz
We hired Bruce to sell our property in Timberland Acres in 2014. We live in the Phoenix area and he made it so easy for us to do all the paperwork without having to travel to Show Low.
After we sold our property in Timberland Acres we wanted to buy something larger and in Show Low. Bruce was always emailing us properties he thought we would be interested in that fit our needs. After finding what we wanted he made the process of buying as simple as he could. He went to look at the house for us to make sure it was in good condition and what we wanted. He went out of his way and took care of a few items that needed to be fixed and meeting with the contractors, which saved us numerous trips to Show Low.
Bruce is very professional, knowledgeable, and friendly. He made our selling and buying so simple and stress free. Thank you very much Bruce for all your help and dedication to your clients. We would definitely hire Bruce again when the need arises.
John & Lois
We first heard about Show Low, Pinetop, and the northeastern area of Arizona from some friends and were interested in finding a summer home to escape the Phoenix summer heat. We started searching the area and possible options we had for assisting us in our quest. We found your web site and not knowing anything about realtors we said let's try West USA.
We called and gave you very short notice to find us something in our price range and that might meet our preferences. Meeting you one day later we were impressed with your quick planning, comfortable nature, and willingness to devote your entire day with us. We were impressed with your selection and found 2 possibilities that day.
This started a well planned and smooth process toward our eventual purchase. From the very beginning you were there to provide recommendations, offer your thoughts, and guide us around in areas we were not familiar with. We had timeline concerns and you were always ahead of the game by keeping the process moving forward. We were always kept abreast of everything pertaining to our purchase, something that we appreciated. I can honestly say that we had a wonderful experience in dealing with you and West USA Realty and would recommend you to anyone looking for an honest, reliable, and capable realtor.
Thanks for making a difficult task so easy for us.
Ken and Susan Poulsen
Thank you, Bruce! You were great at helping us getting our lot sold in Timberland Acres. We appreciate your professionalism throughout, and making it an easy process for us. Thanks again!
Chad and Alissa
Pam & Bruce did an excellent job in marketing the home, managing the pending term, the inspection and closing process. Great customer service and very professional in all of their dealings. Thank you Pam and Bruce!
Jay & Michelle
Thank you for your professionalism in the selling of our White Mountain Lake town home. To sell it on the second weekend of it being listed, in the middle of winter, was amazing to us! Being a small business owner myself, I’m well aware of how valuable repeat business is and recommendations are, so I am happy to say to any of your prospective clients that we highly recommend Bruce & Pam Wachter of West USA Realty!
Paul Thompson, Founder CEO
We started out looking for one type of property, then realized what we thought we wanted, we didn't. Bruce was very patient as we "shifted gears" and helped find a townhouse condo on a small lake - we are delighted. With each change we appreciated his staying within our price range. Pam's input on comparables when we made the offer was invaluable. Without her, we would have made an offer that might have lost the whole thing.
Jane and Burt
Thank you for the cute card! How appropriate…. We spent our first night up at the cabin this weekend and loved it.
Can’t wait to get the rest of the work done so we can move the horses there. I know they will love it as much as we do. Thanks again for helping get us up there.
Thank You for being my Realtor!
I very much appreciated your professionalism. Your quick response to my questions, your calm and great sense of humor, especially when the path seemed rocky were exactly what I needed to keep me running off the cliff!
You are exactly what a Realtor should be-- infinitely patient, good humored, and a gentleman at all times. Exactly what I needed during some potentially deal-ending negotiations.
Hope you have a wonder winter season. My regards to Pam. If and when you are in our area, please do come on by Rose Lane. The Chardonnay is ALWAYS chilled!
We recently closed on our new property in Pinetop, AZ and could not have been more pleased with the service we received from Bruce Wachter. From the very first email contact to begin our search and continuing after close, Bruce has provided us with great service, going above and beyond what we have found most Realtors do! He has extensive knowledge of the area and was quick to respond to our questions and concerns. If you are looking for a realtor in the White Mountain area, STOP…you need look no further than Bruce and his team at West USA Realty!
Paul and Rhonda Stanford
I want you to know how pleased Frances and I were with the way you handled the sale of our home in The Shores. We listed it for a year with another broker and had no offers. Within four and half months after listing with you, escrow closed on our sale. Your knowledge of the local market and your advice to an "out of state" seller was excellent. We've bought and sold several homes and this was our best experience. Once again, thanks for all your efforts before and after the sale.
Ron & Frances Bradley
We are fully settled in our new cabin in Pinetop Lakes!
We thank you so much for your kindness, attention to detail, and carefully following what turned out to be a bit tricky closing at the end of the day. Good job!
Matt & Susan C.
Pam did a fantastic job with my short sale as well as just being a pleasure to work with. She is EXTREMELY knowledgeable about the process and it couldn’t have gone more smoothly for me. She made it so easy for me and she did all the hard work and did it VERY well. I couldn’t be more pleased with my experience.
I would like to thank you and Pam (although I never actually saw her) for getting me settled in my new home in The White Mountains. I really appreciate your time, home expertise and most of all patience with me and my wife in all the searching. I really appreciated your honesty in pointing out issues with some of the homes that we would of not noticed or seen. I look forward to doing business with you in the near future on one those lots next my new house.
P.S. Thanks for giving my Dad the same great service on his recently purchased home
Bruce and Pam worked to sell our Show Low Ranch for most of last year in a very depressed market. After a long summer an offer came to us and the sale was closed in October.I can only say they worked hard to develop what was a non existing market and the result was a sale.
I called several agents when I decided to start house hunting in the White Mountains. One agent in particular I met up with was Bruce and his wife Pam. They were friendly, extremely helpful, and really knew the area. Prior to closing the deal they helped with all inspections and water well professionals. The closing went off without a hitch and I was out of state!!!
After closing Bruce continued to help with things I needed completed or looked at or some sort of work. Bruce found good people and scheduled with the workers to let them in and checked to see if the work was completed correctly and the house was locked after they left. I highly recommend Bruce and Pam for any house buying or selling needs. On my scale they are friends and rate a 10.
We are always happy to let others know when a product or service is above and beyond expectations. Pam and Bruce Wachter sold our cabin in a timely manner. They were prompt in forwarding information, made recommendations regarding the condition of the property and found a buyer in a sluggish market.
Lew and Ruth Dumbauld
It was great to have 2 agents working for me, and they are really great at what they do. They kept me on top of everything through the sale. The things that I wanted to have done that were very important to me, they made sure they got done. They even continued to be available to me after the sale. Highly recommend.
Highly recommend! Attention to detail and knowledge was beyond impressive. Negotiating skills, communication and professionalism beyond expectations. Very lucky to have these folks on my side!
To Prospective Clients of Bruce and Pamela Wachter of West USA Realty - White Mountains Arizona, Realtors......
A word of advice - if you're considering engaging this real estate team to sell your home - don't waste another minute in the decision! Do it - NOW!! After having a dismal experience with 2 other realtors in the White Mountain area while selling our Show Low cabin, we had the good fortune of finding Pamela. As soon as she took over the listing, we began to get showings and - OFFERS! The marketing was comprehensive and appropriately targeted, and prospective buyers were thoroughly qualified. As someone who has experienced many real estate transactions, several things impressed me about this team:
•· A deep knowledge of the local market.
•· Current formal education related to the mortgage financing landscape, including REO's and short sales.
•· Experience - Pamela truly knew what she was doing - the kind of knowledge that can only come from having navigated many challenging deals with diverse personalities.
•· Relentless follow-up - nothing was left to chance or fell through the cracks. Issues were anticipated and dealt with pro-actively.
•· ALWAYS aggressively representing our best interest - they were actually working for US!
•· On-going communication - we never had to wonder about progress or status.
•· Tenacity and commitment to results - I never doubted that this property was going to close - and it did - in one of the toughest markets in memory.
When you engage this team, you will immediately know that you have skilled professionals on your team, dedicated to helping you achieve your real estate goal. I am deeply thankful for having had the opportunity to work with such stars!
Linda A. Resau
Bruce helped my family find a perfect home in the White Mountains. He knew the area and is well connected. What impressed me most was his personal connection to the needs of my family... he went the extra mile!
Bruce sold my home in the White Mountains in the dead of winter at close to my asking price, which is quite a feat. He was responsive and on the job throughout the process and the sale went as smoothly as possible. I can recommend him without hesitation.
Bruce and Pam Wachter are a "Dynamic Duo." I work for Childers and Berg, LLC a professional Fiduciary in the Phoenix area and we contracted their services to assist us in liquidating a multi property estate with many complicated issues. This couple are professional, resourceful and fun; and they assisted us in the timely liquidation of several pieces of real estate in the Navajo County area. I have no hesitation in recommending Bruce and Pam for any of your real estate needs in the White Mountains.
Robert Z., Property Mgr., Childers & Berg, LLC